Terms of Service
The operating, billing, cancellation, SMS, and AI-use terms that govern ClientSurge Systems services.
Month-to-month service terms
Clear setup-fee and cancellation rules
Consent and opt-outs must be honored
Governed by Arizona law
Section 1
Services
ClientSurge Systems provides AI-powered lead automation services on a monthly subscription basis. Service tiers and pricing are listed on our pricing page. By purchasing or using our services, you agree to these terms.
Section 2
Subscription Billing and Auto-Renewal
Monthly subscriptions automatically renew each billing period until canceled. By purchasing a subscription, you authorize ClientSurge Systems and its payment processor to charge the payment method on file for recurring monthly fees, applicable setup fees, add-ons, taxes, and other amounts disclosed at checkout.
Section 3
Cancellation and Changes
You may request cancellation, pause, resume, upgrade, or downgrade support by contacting support. Cancellation takes effect at the end of the then-current billing period unless otherwise stated in writing. Setup fees and already-paid monthly subscription fees are non-refundable except where required by law or expressly agreed in writing.
Section 4
Payment Processing
Payments are processed by Stripe or another third-party payment processor. You are responsible for keeping billing information current. Failed, disputed, or past-due payments may delay onboarding, pause service delivery, or limit access to active automations until billing is resolved.
Section 5
SMS Compliance
When you affirmatively select the optional SMS-consent checkbox or otherwise provide legally sufficient SMS consent, you agree to receive automated and non-automated text messages from ClientSurge Systems related to your inquiry, appointments, onboarding, service updates, and customer support. Message frequency varies. Message and data rates may apply. SMS consent is not a condition of purchase. Reply STOP to opt out or HELP for help. Additional program details are available in our SMS Terms.
Section 6
AI and Automation Outputs
AI-assisted messages, summaries, recommendations, and automations are provided to support business workflows. You are responsible for reviewing business-critical outputs, maintaining accurate business information, honoring customer opt-outs, collecting legally sufficient consent for your own customer communications, and using the services in compliance with applicable laws and platform rules.
Section 7
Limitation of Liability
ClientSurge Systems is not liable for indirect or consequential damages. Our total liability shall not exceed the amount paid in the prior 30 days, except where a different limitation is required by law.
Section 8
Governing Law
These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.
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